The Second Resilience in Healthcare Masterclass was held in Bristol at the Mercure Bristol Holland House Hotel and Spa on November 10th and 11th, 2016.
- Two days’ intensive learning about applying a resilience approach to improving the quality of care, including interactive workshops
- Overnight bed and breakfast accommodation (November 10th)
- Banquet dinner and networking event (November 10th)
- Concepts and underpinnings. Using the Concepts for Applying Resilience Engineering (CARE) model. A comprehensive overview of resilience and Safety II principles and how they can be applied to improve quality and safety.
- Incident Analysis. Including a keynote talk by Dr. Mark Sujan from the University of Warwick. His talk is on “Reporting and learning – A Safety-II perspective”.
- Quality Improvement. Including the latest learning from our resilience work in emergency care, care of older people and safety and risk management.
- Tools and Methods. Including a workshop led by Dr. Al Ross from the University of Glasgow. Learn how to use FRAM to analyse system safety and strengthen safety.
Concepts and underpinnings
Safety II and incident reporting
Improving quality with resilience principles
Tools and methods FRAM
Authors maintain copyright (materials are provided for personal use only)
– Interactive sessions with experts to learn how to apply a resilience approach
– Discussion about the benefits and challenges of applying Safety II in practice
– The Masterclass is accredited by the Chartered Institute of Ergonomics and Human Factors
Full details of our 2015 Masterclass can be found here.
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