Research Outputs

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Selected Research Papers

Al Ross, Andrea Sherriff, Jamie Kidd, Wendy Gnich, Janet Anderson, Leigh Deas, Lorna Macpherson (2018). “A systems approach using the functional resonance analysis method to support fluoride varnish application for children attending general dental practice.” Applied Ergonomics 68: 294- 303.

Back J, Ross AJ, Duncan MD, Jaye P, Henderson K, Anderson JE. (2017). Emergency Department Escalation in Theory and Practice: A Mixed-Methods Study Using a Model of Organizational Resilience. Annals of Emergency Medicine.

Anderson, J. E., Ross, A., Back, J., Duncan, M., Snell, P., Walsh, K. and Jaye, P. (2016). Implementing resilience engineering for healthcare quality improvement using the CARE model: a feasibility study protocol. Pilot and Feasibility Studies. DOI: 10.1186/s40814-016-0103-x Download

Ross, A., Anderson, J.E., Kodate, N., Thompson, K., Cox, A. and Malik, R. (2014). Inpatient diabetes care: Complexity, resilience and quality of care. Cognition, Technology and Work, 16, 91-102. doi:10.1007/s10111-012-0247-2. Download: Inpatient Diabetes Care

Furniss, D., Back, J., Blandford, A., Hildebrandt, M., & Broberg, H. (2011). A resilience markers framework for small teams. Reliability Engineering & System Safety, 96(1), 2–10. Download: Resilience Markers Framework

Back, J., Furniss, D., Hildebrandt, M., & Blandford, A. (2008). Resilience markers for safer systems and organisations. In Computer Safety, Reliability, and Security (pp. 99–112). Springer. Download: Resilience Markers

Selected Book Chapters

Anderson JE, Ross AJ, Back J, et al. (2018) Resilience engineering for quality improvement: case study in a unit for the care of older people. In: Hollnagel E, Braithwaite J, Wears RL, eds. The Field Guide to Resilient Health Care. Farnham, England: Ashgate, UK.

Anderson, J. E., Ross, A. J. and Jaye, P. (2016) Modelling resilience and researching the gap between work as imagined and work as done. In: Braithwaite, J., Wears, R. L. and Hollnagel, E. (eds.) Resilient Health Care, Volume 3: Reconciling Work-as-Imagined and Work-as-Done. CRC Press. ISBN 9781498780568

Ross, A. and Anderson, J.E. (2015) Mobilizing resilience by monitoring the right things for the right people at the right time. In: Braithwaite, J., Wears, R. and Hollnagel, E. (eds.) Resilient Health Care: The Resilience of Everyday Clinical Work. Series: Ashgate studies in resilience engineering, 2. Ashgate: Farnham, pp. 235-248. ISBN 9781472437822