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Anderson, J. E., Ross, A., Back, J., Duncan, M., Snell, P., Walsh, K. and Jaye, P. (2016). Implementing resilience engineering for healthcare quality improvement using the CARE model: a feasibility study protocol. Pilot and Feasibility Studies. DOI: 10.1186/s40814-016-0103-x Download
Ross, A., Anderson, J.E., Kodate, N., Thompson, K., Cox, A. and Malik, R. (2014). Inpatient diabetes care: Complexity, resilience and quality of care. Cognition, Technology and Work, 16, 91-102. doi:10.1007/s10111-012-0247-2. Download: Inpatient Diabetes Care
Furniss, D., Back, J., Blandford, A., Hildebrandt, M., & Broberg, H. (2011). A resilience markers framework for small teams. Reliability Engineering & System Safety, 96(1), 2–10. Download: Resilience Markers Framework
Back, J., Furniss, D., Hildebrandt, M., & Blandford, A. (2008). Resilience markers for safer systems and organisations. In Computer Safety, Reliability, and Security (pp. 99–112). Springer. Download: Resilience Markers
Ross AJ, Anderson JE (2014) Mobilizing resilience by monitoring the right things for the right people at the right time In Wears RL, Hollnagel E, Braithwaite J (Eds.) The Resilience of Everyday Clinical Work Ashgate, UK.