Research outputs

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Papers

Anderson, J. E., Ross, A., Back, J., Duncan, M., Snell, P., Walsh, K. and Jaye, P. (2016). Implementing resilience engineering for healthcare quality improvement using the CARE model: a feasibility study protocol. Pilot and Feasibility Studies. DOI: 10.1186/s40814-016-0103-x Download

Ross, A., Anderson, J.E., Kodate, N., Thompson, K., Cox, A. and Malik, R. (2014). Inpatient diabetes care: Complexity, resilience and quality of care. Cognition, Technology and Work, 16, 91-102. doi:10.1007/s10111-012-0247-2. Download: Inpatient Diabetes Care

Furniss, D., Back, J., Blandford, A., Hildebrandt, M., & Broberg, H. (2011). A resilience markers framework for small teams. Reliability Engineering & System Safety, 96(1), 2–10. Download: Resilience Markers Framework

Back, J., Furniss, D., Hildebrandt, M., & Blandford, A. (2008). Resilience markers for safer systems and organisations. In Computer Safety, Reliability, and Security (pp. 99–112). Springer. Download: Resilience Markers

 

Books

Ross AJ, Anderson JE (2014) Mobilizing resilience by monitoring the right things for the right people at the right time In Wears RL, Hollnagel E, Braithwaite J (Eds.) The Resilience of Everyday Clinical Work Ashgate, UK.

 

Invited plenary and keynote presentations

Back, J. (2014) ePrescribing for the NHS – Maximising the Opportunities Now and in the Future. London, Monday 27 October 2014.

Ross AJ (2014) Royal College of Anaesthetists- Patient Safety in Peri-operative Practice (PSPP) 16th July 2014, London, UK.

Ross AJ (2014) Society for Acute Medicine International Conference, 2-3 October 2014, Brighton, UK.

Anderson, J. (2014). Human factors in healthcare: from Swiss cheese to resilience. United Lincolnshire Hospitals NHS Trust Post Graduate Medical Education Lecture Series. Held at Grantham Hospital, 3rd June.

Anderson JE, Ross AJ, Jaye P (2013). Improving Quality & Safety through Organisational Resilience KHP Safety Connections 3rd Event 9th December 2013, London UK.

Ross AJ (2013). Beyond Human Error: A Resilience-based approach to Patient Safety. Institute of Ergonomics and Human Factors Patient & Healthcare Provider Safety Conference November 25th, London, UK.

Ross AJ (2013). Safety 1- Safety 2: Cognitive psychology & patient safety. Homerton University Hospital NHS Foundation Trust 3rd Annual Simulation Conference 5th December, London UK.

Anderson, J. (2012). Organisational approaches to patient safety: Risk management and resilience. Clinical Human Factors Group 3rd Open Seminar, held City Hospital, Nottingham University Hospitals NHS Trust, 23rd March.

 

Conference presentations

Ross, A., Anderson, J., & Jaye, P. (2014). Resilience engineering and simulated practice in healthcare. Poster presented at the Scottish Clinical Skills Network (SCSN) and Association for Simulated Practice in Healthcare (ASPiH) Symposium, 23rd-24th April, Glasgow, UK. [Won the award for Best Poster at SCSN/ASPiH 2014].

Anderson JE, Ross AJ, Jaye P (2013). Resilience engineering in healthcare: Moving from epistemology to theory and practice. REA Symposium on Resilience Engineering June 25-27th 2013 Soesterberg, The Netherlands. Download: Resilience Engineering in Healthcare

Anderson J, Ross AJ, Jensen H, Cooney K, Jaye P. (2013). Training to improve the quality of nursing care for older people: Development and evaluation of a multi-faceted programme. King’s Health Partners Nursing and Midwifery Conference 10th May 2013, London, UK.

Carvalho C, Jaye PJ, Ross AJ, Anderson JE. (2013). Building a Resilient Medical System – Is education the answer?” 2013 International Association of Medical Science Educators (IAMSE) Annual Meeting June 8-11th 2013, St Andrews, UK.

Ross AJ, Anderson JE. (2013). Aligning resilience in healthcare with the right type of cognitive science. The Resilient Health Care Net – Summer Meeting, August 26-28th 2013, Middlefart, Denmark.

Ross AJ, Anderson JE, Kodate N, Thompson K, Malik R. (2013). Roles of specialist and non-specialist staff in creating resilient inpatient diabetes care processes. Diabetes UK Professional Conference 13-15th March 2013, Manchester, UK.

Furniss, D., Back, J., & Blandford, A. (2011). Unwritten rules for safety and performance in an oncology daycare unit: testing the Resilience Markers Framework. Fourth Symposium on Resilience Engineering. Download: Unwritten Rules

Furniss, D., Back, J., & Blandford, A. (2010). Resilience in emergency medical dispatch: Big R and little r. Interactive Systems in Healthcare (CHI 2010). Download: Emergency Dispatch

 

Workshops

Anderson, J., & Jaye, P. (2014). Resilience in healthcare. Workshop presented at KHP Safety Connections conference. Held 14th May, London.

Bangoo, R., Mulvaney, R., Anderson, J., & Jaye, P. (2014). Checklists and patient safety. Workshop presented at KHP Safety Connections conference. Held 14th May, London.

Furniss, D., & Back, J. (2013). Resilience Markers Framework. REA Symposium on Resilience Engineering June 25-27th 2013 Soesterberg, The Netherlands.

Ross, A., Jaye, P., & Anderson, J. (2013). Human Factors Workshop. 19th Annual International Meeting of the Society in Europe for Simulation Applied to Medicine (SESAM), held on June 12-15, 2013 at the Centre de Congrès La Villette in Paris.

Jaye, P., Anderson, J., Ross, A., & Carvalho, C. (2012). Resilient healthcare systems. Safety Connections 2012. Promoting harm-free care across King’s Health Partners. Held 11-12th October, 2012, London.

Wiig,S., Anderson, J., Jaye, P., Ross, A., Aase, K., Laugaland, K., Veslemoy, G., Husebo, A. (2012). Resilience in healthcare. Presented at the 18th Annual International Meeting of the Society in Europe for Simulation Applied to Medicine (SESAM). Held June, 2012, Stavanger, Norway.

 

Teaching

Ross AJ, Jaye PJ, Anderson JE, Snell P, Hopper A. Development and piloting of a 2-day simulation-based course in Human Factors for Organisational Resilience Funded by the London Deanery’s Simulation and Technology-enhanced Learning Initiative (£19,128.50).

  • Developed and delivered two two-day courses for inter-professional groups; focused on resilience including clinical site visits.

Simulation and Interactive Learning Centre, St Thomas House: Improving Care and Patient Safety: Senior nurse programme Oct –Nov 2013.

  • Provided 5 Human Factors mini-modules over three day course, focused on resilience. Candidates were all specialty heads of nursing at GSTT, plus the Chief Nurse.

CARe

Our primary goals are to develop, implement and test interventions to increase organisational resilience, and to disseminate new ideas about safety throughout the NHS. Our applied work focuses on learning from successful patient outcomes and not just from failures.