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Selected Research Papers
Back J, Ross AJ, Duncan MD, Jaye P, Henderson K, Anderson JE. (2017). Emergency Department Escalation in Theory and Practice: A Mixed-Methods Study Using a Model of Organizational Resilience. Annals of Emergency Medicine. http://dx.doi.org/10.1016/j.annemergmed.2017.04.032
Anderson, J. E., Ross, A., Back, J., Duncan, M., Snell, P., Walsh, K. and Jaye, P. (2016). Implementing resilience engineering for healthcare quality improvement using the CARE model: a feasibility study protocol. Pilot and Feasibility Studies. DOI: 10.1186/s40814-016-0103-x Download
Ross, A., Anderson, J.E., Kodate, N., Thompson, K., Cox, A. and Malik, R. (2014). Inpatient diabetes care: Complexity, resilience and quality of care. Cognition, Technology and Work, 16, 91-102. doi:10.1007/s10111-012-0247-2. Download: Inpatient Diabetes Care
Furniss, D., Back, J., Blandford, A., Hildebrandt, M., & Broberg, H. (2011). A resilience markers framework for small teams. Reliability Engineering & System Safety, 96(1), 2–10. Download: Resilience Markers Framework
Back, J., Furniss, D., Hildebrandt, M., & Blandford, A. (2008). Resilience markers for safer systems and organisations. In Computer Safety, Reliability, and Security (pp. 99–112). Springer. Download: Resilience Markers
Selected Book Chapters
Anderson JE, Ross AJ, Back J, et al. (2017) Resilience engineering for quality improvement: case study in a unit for the care of older people. In: Hollnagel E, Braithwaite J, Wears RL, eds. The Field Guide to Resilient Health Care. Farnham, England: Ashgate, UK.
Anderson, J. E., Ross, A. J. and Jaye, P. (2016) Modelling resilience and researching the gap between work as imagined and work as done. In: Braithwaite, J., Wears, R. L. and Hollnagel, E. (eds.) Resilient Health Care, Volume 3: Reconciling Work-as-Imagined and Work-as-Done. CRC Press. ISBN 9781498780568
Ross, A. and Anderson, J.E. (2015) Mobilizing resilience by monitoring the right things for the right people at the right time. In: Braithwaite, J., Wears, R. and Hollnagel, E. (eds.) Resilient Health Care: The Resilience of Everyday Clinical Work. Series: Ashgate studies in resilience engineering, 2. Ashgate: Farnham, pp. 235-248. ISBN 9781472437822